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Terms of Use

Terms of Use

Terms of Use

Welcome to Fort Santiago Online (“Website”) being managed by Intramuros Administration.

In this Website, you can search and book your visit to Fort Santiago, or reserve the use of any venue for function and social gathering. Availing the services of this Website requires that you read, understand and agree to our Terms and Conditions of Use. If you do not agree with these Terms and Conditions, you may not use this Website.

Parties contracting or booking through an agent are deemed to have read and agreed to the following Terms and Conditions. Thus, agents who use this Website are duty-bound to inform the third parties of these Terms and Conditions.

Usage

Users of this Website must be at least eighteen (18) years of age and have legal capacity to enter into valid and binding contracts and agreements.

All users must provide accurate and current information. For more information on the personal information that we need from you and how we use it, please visit our Privacy Policy.

Acceptable forms of payment for the booking of entrance ticket or venue reservation through this Website can be made through credit cards or debit cards and cash payments at accredited partners of Land Bank of the Philippines.

Intramuros Administration reserves the right to limit or deny you or anyone access to this Website for any violation of these Terms and Conditions and for reasons that we deem prejudicial to this Website or to our other users.

You may only use this Website to search and book legitimate travel transaction. You agree not to use this Website to make any false, fraudulent or speculative reservation or any reservation in anticipation of demand. You further agree not to use this Website for any purpose that is unlawful, illegal or forbidden by these Terms and Conditions, the laws of the Republic of the Philippines, or the laws of the country where you are accessing this Website.

Nothing contained in these Terms and Conditions shall be deemed to constitute either party as the agent or representative of the other party, or both parties as joint venture parties or partners for any purpose. You may not assign, delegate or transfer your rights or obligations under these Terms and Conditions. However, you agree that we can assign our rights and obligations under these Terms and Conditions without such assignment being considered as a change to these Terms and Conditions and without need of prior notice to you.

 

Prohibited Acts

The contents, infrastructure and web design of this Website are the properties of Intramuros Administration, and are protected by intellectual property laws and as proprietary information. You agree not to reproduce, transmit, display, publish or sell these information or services.

You are bound not to post or transmit through this website any material or content that violates or infringes in any way the rights of others, or solicits, encourages or promotes the use of illegal substances or activities, or materials that are unlawful, threatening, abusive, harassing, defamatory, libelous, derogatory, invasive of privacy rights, vulgar, obscene, bigoted or hateful, profane, scandalous, pornographic, indecent, objectionable or otherwise violates any applicable law

You may not engage in any activity on this Website that restricts or inhibits any other user from using or enjoying this Website such as by “hacking”, “cracking”, “spoofing”, defacing any portions of this website, or imposing an unreasonable or disproportionately large load on our infrastructure, or creating a deep-link to any portion of this Website.

You may not post or transmit through this website advertising or commercial solicitations; promotional materials; software or other materials that contain viruses, worms, time bombs, Trojan horses, or other harmful or disruptive components; political campaign materials; chain letters; mass mailings, or spam mail.

You are not allowed to use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, “data mine”, or in any way reproduce or circumvent the navigational structure or presentation of this website or its contents. You may not harvest or collect information about visitors of this Website without their express written consent.

In addition, you are bound not reproduce, duplicate, copy, sell or trade travel information generated by this Website.

Intramuros Administration reserves the right to file civil, criminal and/ administrative charges and seek damages to the fullest extent permitted by law from any person who commits any of the foregoing prohibited acts.

 

Trademarks and Copyright

The trademarks, logos, and service marks displayed on this website are the properties of Intramuros Administration. You are not permitted to use these items without the prior written consent of Intramuros Administration. You may, however, use these trademarks, logos and service marks in printing your travel transaction as personal reference. All trademarks, logos, and service marks of Intramuros Administration must appear on all printed copies of travel transaction made through this Website.

The copyright for texts, photographs, web design, software and other contents of this Website are the properties of Intramuros Administration, or owned by entities that authorized Intramuros Administration to make the copyrighted materials available on this Website. Intramuros Administration strictly prohibits the redistribution or copying of the contents of this Website, in whole or in part, without written permission from Intramuros Administration. Intramuros Administration authorizes you to display on your computer, download, or print the pages from this website provided:

  • 1. The copyright notice appears on all printouts;
  • 2. The material will not be altered in any way;
  • 3. The content is used for personal non-commercial use only; and
  • 4. You do not redistribute or copy the information to any other media.

If you are aware of any copyright or trademark infringement of materials owned by Intramuros Administration, please let us know by e-mail at business@intramuros.gov.ph.

 

Reviews and Postings

You may submit reviews, comments, testimonials, ratings or photographs that will be posted on this Website. However, you warrant that you are the copyright owner, or authorized by the owner, of the materials that you post and that no privacy or any other right is violated. You likewise authorize Intramuros Administration to, free from royalty, use, store, reproduce, publish or translate the materials you posted and that we can attribute them in your name. You own the intellectual property rights over the materials you posted, subject to the rights granted to Intramuros Administration as described herein. You may remove the materials you posted but the rights granted to Intramuros Administration shall remain.

We reserve the right to remove from this Website the posted material for any reason and without need of notice to you. We shall, at our discretion, remove posted materials that we deem to be infringing, libelous, obscene, threatening or defamatory and materials for solicitation of funds, advertising, political campaign and the like.

You shall be solely liable for any damages resulting from any violation of the foregoing restrictions, or any other harm resulting from your posting of content to this Website.

If you believe any material posted on this Website infringes an intellectual property right, please notify us by e-mail at business@intramuros.gov.ph. Please include the following in your notification:

  • 1. A description of the material that you claim is infringing on the said intellectual property; and
  • 2. Your name and contact number or email address where you can be contacted.

 

Travel Requirements and Risks

We do not warrant that visit to Fort Santiago at the date and time booked or the venue reservation made thru this Website is risk free. Thus, we are not liable for any damage, loss, injury or death caused by visit to, or availing of the venue for any event or gathering, in Fort Santiago, Intramuros.

 

Disclaimer of Liability

THIS WEBSITE AND ALL CONTENT, MATERIALS, INFORMATION, SOFTWARE, PRODUCTS AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. YOUR USE OF THIS WEBSITE IS AT YOUR OWN RISK. INTRAMUROS ADMINISTRATION MAKES NO WARRANTIES OR REPRESENTATIONS, EXPRESSED OR IMPLIED, AS TO THE FUNCTIONALITY OR USEFULNESS OF THIS WEBSITE OR ANY CONTENT. INTRAMUROS ADMINISTRATION DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. INTRAMUROS ADMINISTRATION DISCLAIMS LIABILITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE OR OTHER DAMAGES, OR LOST PROFITS, THAT MAY RESULT, DIRECTLY OR INDIRECTLY, FROM YOUR USE OF THIS WEBSITE OR ANY CONTENT, INCLUDING WITHOUT LIMITATION ANY DAMAGE TO COMPUTER SYSTEMS, HARDWARE OR SOFTWARE, LOSS OF DATA, OR ANY OTHER PERFORMANCE FAILURES, OR ANY ERRORS, BUGS, VIRUSES OR OTHER DEFECTS THAT RESULT FROM OR ARE ASSOCIATED WITH THE USE OF THIS WEBSITE OR ANY CONTENT. INTRAMUROS ADMINISTRATION MAKES NO WARRANTY THAT, (I) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE, (II) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE, (III) THE QUALITY OF ANY PRODUCTS, SERVICES, CONTENT, INFORMATION, OR OTHER MATERIALS PURCHASED OR OBTAINED BY YOU THROUGH THE WEBSITE WILL MEET YOUR EXPECTATIONS, (IV) ANY ERRORS IN THE SOFTWARE WILL BE CORRECTED, OR THAT THIS WEBSITE, ITS CONTENT, AND THE SERVER ON WHICH THE WEBSITE AND CONTENT ARE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ANY MATERIAL (INCLUDING CONTENT) DOWNLOADED OR OBTAINED THROUGH THE USE OF THIS WEBSITE IS DONE AT YOUR OWN RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY MATERIAL. INFORMATION CREATED BY THIRD PARTIES THAT YOU MAY ACCESS ON THIS WEBSITE OR THROUGH LINKS IS NOT ADOPTED OR ENDORSED BY INTRAMUROS ADMINISTRATION AND REMAINS THE RESPONSIBILITY OF THE THIRD PARTY.

 

Limitations of Liability

If despite the disclaimer stated above and restrictions on liability as stated elsewhere in these Terms and Conditions, Intramuros Administration is found liable for any loss/damage/injury/death, such liability is limited to, whichever is lower, either the service fee paid to it in connection with the subject transaction, or the equivalent fee in local currency.

 

Indemnification

By agreeing with these Terms and Conditions, you also agree to defend and indemnify Intramuros Administration, as well as the officers and employees of Intramuros Administration, for any of your acts constituting breach of any provision of this Terms and Conditions, other agreements incorporated herein, or any applicable laws.

 

External Links

This website contains links to other websites which are provided for convenience only. Our inclusion of hyperlinks to such external websites does not imply any endorsement of the material on such websites or any association with their operators. Intramuros Administration has not reviewed the external websites and do not control them. Thus, we are not responsible for their contents or the privacy or other practices of such external websites. You should refer to the separate terms of use, privacy policies, and other rules posted on the external websites before you use them.

You agree not to create a link from any website, including any website controlled by you, to this Website.

 

International Banking Charges

Some banks and credit cards impose fees for international transactions. Your bank may convert the payment amount to your local currency and charge you a conversion fee. Due to this, the amount listed on your credit or bank card statement may be in your local currency which is a different figure than the figure shown on the billing summary page for a booking or reservation made on this Website.

A foreign transaction fee may be also assessed if the bank that issued your credit card is located outside of the Philippines. Booking international travel may be considered an international transaction by your bank or credit card company.

The currency exchange rate and foreign transaction fee is determined solely by your bank on the day that they process the transaction. If you have any questions about these fees or the exchange rate applied to your booking, please contact your bank or credit card company.

 

Governing Law

Intramuros Administration operates this Website from the Republic of the Philippines. If you use this Website from outside of the Philippines, you are responsible for compliance with the applicable laws of the country, federal or state laws, or local laws where you are accessing this Website. Intramuros Administration makes no representation that the products and services referenced herein are appropriate, or available, worldwide and in fact certain products and services may not be available worldwide.

The laws of the Republic of the Philippines shall govern the interpretation and enforcement of this Terms and Conditions. Any legal action arising from the use of this Website shall be exclusively commenced in the courts of City of Manila, Philippines, within two years (2 years) from the time the cause of action accrued.

 

Warranties

Intramuros Administration is not responsible if the information that is made available on this Website is not accurate or complete. Any reliance upon the material on this website shall be at your own risk. You agree that it is your responsibility to monitor any changes to the material and the information contained on this website.

No warranty is also made on the following:

  • 1. That the information, content or travel information in this Website are error-free, updated, true and accurate;
  • 2. That we will answer any question or notification submitted to us; and
  • 3. Any matter relating to the performance of products and services offered in this Website.

Furthermore, Intramuros Administration does not warrant the accuracy of reviews and ratings made by other Websites and you are advised to make your own independent evaluation.

 

Social Media

Intramuros Administration may market its products and services through social media such as Facebook, Twitter and Instagram. You agree to be bound by these Terms and Conditions in accessing this Website through social media sites.

 

Separability

If any part of these Terms and Conditions is found to be invalid, the remaining parts shall remain valid and subsisting.

The captions or headings provided under these Terms and Conditions are strictly for your convenience and are not intended to limit the scope of the prohibitions provided under such caption or heading.

 

Modification or Termination

Intramuros Administration reserves the right to change these Terms and Conditions from time to time, in whole or in part, without notice to you. You should check back often so you are aware of your current rights and responsibilities. Your continued use of this Website after changes to the Terms and Conditions have been published constitutes your binding acceptance of the updated Terms and Conditions. If at any time these Terms and Conditions are not acceptable to you, you should immediately cease all use of this Website.

 

Contact Us

Should you have any question regarding these Terms and Conditions, you can contact us through the details indicated below. We shall endeavor to promptly respond to your questions. However, Intramuros Administration does not warrant that we shall respond to all of your questions and this shall not give rise to any liability.

*Tel. No: (63 2) 527-3096 and 527-9012
*Email: business@intramuros.gov.ph